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PRIVACY STATEMENT

The Forensic Psychology Agency Ltd, provides psychological expert witness services to solicitors, medico-legal agencies and Courts in personal injury cases. This privacy notice provides information about how personal data we collect is processed by us, in order to comply with the General Data Protection Regulations (GDPR).

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Our ICO registration number is <enter number: Z8693020

 

Please contact info@tfpaltd.co.uk with any questions or requests about the personal information we process.

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Your Rights:

We are committed to protecting your rights to privacy. They include:

  • Right to be informed about what we do with your personal data

  • Right to have a copy of all the personal information we process about you

  • Right to rectification of any inaccurate data we process, and to add to the information we hold about you if it is incomplete

  • Right to be forgotten and your personal data destroyed

  • Right to restrict the processing of your personal data

  • Right to object to the processing we carry out based on our legitimate interest

 

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Personal data we collect, where this comes from, why we process it & the legal basis for doing so:

Information collected may include:

  • Your name, date of birth, contact details (and name and contact details of parent’s for children)

  • Correspondence in relation to your referral

  • Health information (inc. medical / psychological history)

  • Occupational history

  • Criminal history

  • Presenting difficulties (mental and physical health, other stressors and lifestyle factors)

  • Psychometric raw data and scores.

  • Information about race, ethnic origin and sex

 

We collect information about you because you are a patient or client of ours or you have agreed to be assessed by us in relation to legal proceedings.

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In therapy we record details discussed during assessment and treatment so that your therapist can keep a track of your treatment needs and progress your treatment accordingly. Some personal data may be provided by your health insurance providers and other data we will collect from yourself (and any family members / friends that you consent to being involved in your therapy).

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In legal cases we obtain information on yourself and others involved in the case via direct discussion with yourself and via documentation provided by instructing parties (usually solicitors), which may include your medical records and other expert reports.

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We collect, analyse and process this data because it is in our legitimate interests to do so as your assessor and/or treating therapist or expert witness in legal proceedings in which you are involved. We may need to see and analyse this information in order to carry out an assessment of your needs, to deliver psychological therapy or provide expert witness services, including a report to the Court.

 

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Other personal data:

We also process personal data pursuant to our legitimate interests in running our business such as:

  • Invoices and receipts

  • Accounts, VAT and tax returns.

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Storage of your personal data:

All personal information provided is stored in compliance with EU General Data Protection Regulations (GDPR) rules.  We do not keep your data for longer than is necessary.

 

Administrative data is retained for up to 6 years as necessary, in the unlikely event there are queries from HMRC and the VAT commissioner.

 

Personal data is retained, where necessary, for 7 years in compliance with our professional indemnity obligations.

 

Where it is not necessary to retain the data for this period, it is destroyed as soon as possible.

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Who do we share personal data with?

We take your privacy very seriously. We share data internally on a strictly ‘need to know basis’.

 

Special category data held electronically is encrypted with restricted access. Hard copy data is also stored securely with restricted access.

 

We do not share personal data with anyone external to the organisation, other than with:

  • Health insurance providers for the purposes of billing and to provide treatment updates where necessary;

  • Relevant authorities when the information concerns risk of harm to yourself, or others. We will discuss such a proposed disclosure with you unless we believe that to do so could increase the risk.

  • In legal cases, where assessment or treatment is undertaken as part of these proceedings, details will be shared with legal services. For treatment which is not part of legal proceedings documents may be required by legal services. Your written consent will be sought for this.

  • Services providers such as administrative support workers / typists, who have sign confidentiality contracts binding them to comply with GDPR;

  • Accountants, HMRC and the VAT Commissioner as they require;

  • Under legal obligation to a Court Order.

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Further information, queries or complaints:

If you have any concerns about the way your personal information has been processed, please contact Data Controller at info@tfpaltd.co.uk

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If you are not satisfied with the response, and wish to make a complaint, you may contact the Information Commissioners Office on 0303 123 113.

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